Freshdesk Responded Versus Closed : Freshdesk Integration Freshchat / With freshdesk, if a customer contacts you on multiple channels, it creates 2 completely.

Freshdesk Responded Versus Closed : Freshdesk Integration Freshchat / With… Read more Freshdesk Responded Versus Closed : Freshdesk Integration Freshchat / With freshdesk, if a customer contacts you on multiple channels, it creates 2 completely.